Privacy policy

1. What We Collect

Mostly email, IP, transaction history, and technical data. No ID documents or real names required.

Depending on your usage, we may collect:

1. Registration email, display name, and account details;
2. IP address, device info, browser type, and login logs;
3. Deposit history, number rental transactions, and support tickets;
4. Country/number region, selected service, assigned phone number, and message timestamps;
5. Message content/OTP for the duration needed to provide the service;
6. Technical verification info (email, payment method) when needed for fraud prevention;
7. Fraud detection data (e.g., unusual transaction frequency).

We do not require real names, ID documents, residential addresses, or other personal identification to register or use our service.

2. Why We Use Your Data

To run the service, protect accounts, process payments, prevent fraud, and comply with the law. We never sell your data.

We process data to:

1. Provide and operate the service;
2. Verify and protect your account;
3. Process payments, reconcile transactions, and handle refunds;
4. Detect and prevent fraud and abuse;
5. Provide customer support and resolve complaints;
6. Comply with legal obligations;
7. Improve service quality using aggregated data.

We don't use your OTP/messages for advertising, and we never sell your data to third parties.

3. How Long We Keep Data

Only as long as needed. OTP content is deleted after transactions. Anti-fraud logs may be kept longer.

3.1. Data is only kept for the time needed for stated purposes, system security, dispute resolution, or legal obligations.

3.2. OTP/message content is deleted or masked after transactions complete — unless needed for complaints, fraud investigations, or law enforcement requests.

3.3. Transaction logs, IP data, and anti-fraud data may be kept longer if required by law or needed to protect the system.

4. Who We Share Data With

Only shared when necessary for operations, payments, security, or legal requirements. Never shared for advertising.

Data is only shared as needed with:

1. Number provision partners (to operate rentals);
2. Technical infrastructure and security providers;
3. Banks or payment partners;
4. Consultants and auditors with equivalent confidentiality obligations;
5. Government authorities with valid legal requests;
6. Others with clear legal basis or your consent.

We don't share data for advertising or marketing purposes.

5. Law Enforcement Requests

We only provide data to authorities with valid legal requests. We'll notify you if the law allows it.

5.1. We only provide data to state authorities upon receiving lawful, properly authorized requests.

5.2. We may preserve logs and related data for verification, investigation, or legal proceedings.

5.3. Where the law allows, we'll notify you. We won't notify you if legally prohibited or if it could obstruct an investigation.

6. Data Security

Data is encrypted in transit, access is controlled and logged. No system is 100% secure — please protect your password.

We apply reasonable technical and organizational measures: encryption in transit, internal access controls, and access logging. Staff access to SMS/OTP content is only allowed when genuinely needed and is authorized and recorded.

No system is perfectly secure. Please protect your own login credentials.

7. Cookies & Tracking

We use cookies for login and security, not for personalized ads. You can block cookies in your browser.

7.1. We use cookies and similar technologies (local storage) to maintain login sessions, remember settings, and detect fraud.

7.2. We may use traffic analysis tools (page views, visits) to improve the service. Analytics data is processed in aggregate form.

7.3. We don't use cookies for personalized advertising. We don't share browsing data with ad networks.

7.4. You can block/delete cookies via browser settings — but this may affect some features (e.g., staying logged in).

8. Your Rights

You can access, correct, delete, restrict your data, or withdraw consent. Contact us via Section 10.

Under applicable law, you have the right to:

1. Request access to your personal data;
2. Request correction of inaccurate data;
3. Request deletion (except data required by law or for active disputes);
4. Request restriction or object to certain processing;
5. Withdraw previously given consent.

Send requests via the contact channels in Section 10. We may verify your account ownership before processing.

9. Policy Changes

This policy may be updated to reflect changes in our service, technology, or legal requirements. Updated versions are published with an effective date. For significant changes, we'll notify you in advance via email or a prominent notice on the website.

10. Contact Us

For any questions about your personal data and this policy, please contact us: